Lampenwelt GmbH enters Irish market with new online shop
Schlitz/Germany, October 4th 2017 – With the launch of its new online shop in Ireland, Lampenwelt GmbH has expanded its presence into 14 European countries. Under the domain lights.ie, the company from Schlitz, Germany (100km from Frankfurt) is now able to offer a wide selection of lamps and lights to the Irish market.
The launch marks another step forward in Lampenwelt’s European expansion. Since the opening of its German shop, Lampenwelt.de, in 2004 – today the leading online-shop for lighting in Europe – Lampenwelt has continued to unlock European markets. In 2016, 45% of the company’s sales came from outside of Germany.
“We’re delighted to be able to offer the same unique advantages, that make our shops so popular, to our customers in Ireland,” says founder and CEO Thomas Rebmann. Customers can now reach English-speaking support staff during usual business hours, giving them a personal representative to deal with their questions and queries. This particular service, knowledgeable staff able to handle all business concerns, is available to customers in every operating country where Lampenwelt has its online shops.
An additional service advantage is the company’s own logistics centre in Schlitz – centrally placed within Europe – which offers optimal conditions for the efficient processing of B2C and B2B orders. Lights.ie offers some 18,000 products to Irish customers through the online shop, with high product availability of 425,000 items in stock and a careful handling of fragile goods. Delivery is made through DHL for quality and tracking of service, with a short lead-time from the logistics centre to any address in Ireland.
A high number of positive customer reviews on independent evaluation portals is testament to the success of the company’s service concept, with an average customer service-rating of 4.8/5 for Lampenwelt’s English-speaking customer service.
The new Irish shop is available at: https://www.lights.ie